Delete your SnapSell account

This page explains how to request deletion of your SnapSell account and associated personal data. It is available without signing in or reinstalling the app.

How to submit a request

1. Send an email to delete@snapsell.co.tz.
2. Use the subject SnapSell account deletion request.
3. Include the phone number or email address registered to your SnapSell account. Do not include your password, one-time code, or mobile-money PIN.
4. The SnapSell team may contact you to verify that you own the account before acting on the request.

Email SnapSell to request deletion

What will be deleted

After we verify and process your request, we will delete or de-identify your account and associated personal data that is no longer needed to provide the service. We will also request deletion from service providers where applicable.

Information that may be retained

Limited transaction, accounting, security or fraud-prevention records may be retained when required by law or for legitimate security purposes. Retained information will be restricted to that purpose and kept only for the required period. Deleting an account may not cancel a separate subscription or resolve outstanding business transactions; contact the SnapSell team through the email above if you need help with these items.

Questions

For questions about account or data deletion, email delete@snapsell.co.tz.